COMPANY CASE STUDY
HES ESTATE MANAGEMENT
In 2024, HES Estate Management Ltd partnered with National Parking Control to implement a structured parking enforcement strategy at a residential development. The goal was to reduce unauthorised parking, improve visitor permit management, and streamline property management processes. By integrating self- ticketing and professional support, the company established an organised and fair parking system.
CHALLENGES
HES Estate Management Ltd faced several persistent parking issues:
- Unauthorised Parking: Non residents frequently occupied parking spaces, reducing availability for residents.
- Visitor Permit Misuse: Some residents exploited visitor permits for long term parking, limiting access for genuine visitors.
- Property Management Burden: Without structured enforcement, property managers spent excessive time handling parking disputes and complaints.
SOLUTIONS
NPC implemented a tailored enforcement strategy, including:
- Self-Ticketing System: Property managers could issue parking charge notices in real time, ensuring immediate action against violations.
- Visitor Permit Management: A structured permit system prevented misuse and ensured fair allocation for genuine visitors.
- Dedicated Customer Support: Responsive assistance allowed property managers to address enforcement concerns efficiently.
BENEFITS
The introduction of NPC’s enforcement measures led to significant improvements:
- Reduced Unauthorised Parking: Spaces remained available for residents, preventing non residents from exploiting parking facilities.
- Improved Visitor Parking: A regulated permit system ensured that visitor spaces were used appropriately.
- Enhanced Property Management Efficiency: Property managers spent less time dealing with complaints and could focus on core responsibilities.
CONCLUSION
Since implementing NPC’s services, HES Estate Management has successfully restored order to its parking system. The combination of self-ticketing, structured visitor permit management, and dedicated support has improved site organisation and resident satisfaction. This case highlights the value of a structured enforcement strategy in residential developments, ensuring fair and efficient use of parking spaces. Moving forward, HES Estate Management can rely on NPC’s expertise to maintain a well regulated and professional parking environment.
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