What made us choose the service was the flexibility to have something in place that works with my estate. NPC has practically eliminated our parking issues. There were a lot of unauthorised cars parking in my estate. If we ever asked NPC to withdraw a ticket as an exception, they always compensate. Their customer service is always flexible, friendly, and has a good speed of response.
Rendall and Rittner
What made us choose National Parking Control over others is because NPC was recommended by a colleague, the service is very efficient and acts as a good deterrent to those that should not park at the development. The office team, especially William and Sophie, are always very responsive and helpful and always reply speedily and helpfully.
Scanlans property management LLP
What initially made us choose National Parking Control was the location of the company, since the first instruction we have grown with the company as the services provided have been great, they take control and manage the service for us, leaving us at arm’s length, and improving our resident’s experience.
Scanlans property management LLP
What made us choose National Parking Control was the great communication and ease of set up. We are now able to manage our parking effectively with minimal complaints from residents. How National Parking Control have helped us solve any problems was the ability to cancel parking tickets ourselves which has assisted with complaint handling when tickets may have been issued incorrectly due to internal error. We really appreciate how simple it has been and how responsive all the team are.
X1 sales and lettings
I wanted to take a moment to share some positive feedback regarding the new car parking enforcement officer at the Guys Site, the officer is incredibly proactive and appears to be doing an excellent job.
Guys & St Thomas NHS
We chose National Parking Control (NPC) for their excellent communication and understanding of our needs. Their service has been exceptional, acting professionally, swiftly, and fairly. A previous parking company failed to meet standards, but NPC transformed the car park into a viable entity with honesty and transparency. Their customer support, particularly from account manager Hayden Clarke, has been outstanding. Based on past experiences, we highly recommend NPC.
Carpenter Investments Ltd
What made us choose National Parking Control was that Alex has always been very helpful and assisting with all enquiries. NPC have been very helpful on all sites we have set up contracts with them on and parking issues have been improved immensely the sites we have put NPC in place on, the parking issues have been resolved, and residents have been happy with the services the wardens provide. Alex has always gone above and beyond.
J. Nicholson & Son
We chose NPC’s services because there are no costs attached to install signage, and they offered 14 days lead time to implement the parking management.
NPC has made an improvement on parking in our business park, particularly one area where we have a high footfall. The manual car park notices we used to use have been replaced with NPC parking fines and the customer service we received from NPC was always prompt responses from their account managers and their flexibility to accommodate all our requests.
MAPP Property Management
What made us choose National Parking Control was the service I required was offered, our parking management is not well managed and allows free movement on a very tight footprint. Unlike others, we can fully manage the parking on our estate. We do have issues arise, but we always receive a prompt response. The consistency of the NPC service delivery is outstanding.
Notting Hill Genesis Housing Association
What initially made us choose National Parking Control was the great customer service they offered, Joshua and his team are very efficient at responding and always doing their best to resolve any issues highlighted, the challenges we faced before NPC were resident disputes, Josh and his team are very considerate and sympathetic to exceptional circumstances. The customer support and service from NPC are always responsive and caring.
LivingCity Asset Management
What made us choose NPC was that we found them more responsive and helpful than other companies. They have improved misuse of parking at our residential developments, and NPC always responds in a timely manner.
Hair & Son LLP
The reason we choose National Parking Control over other services is because there is no set up fees and minimal action required by our staff. National Parking Control has resolved the problems of unauthorised parking on our private resident car parks and therefore ended parking issues for genuine residents. National Parking Controls team are always helpful and friendly, queries always answered promptly.
BCJ Estates Ltd
What made us choose the service was that I heard good things about NPC. It has eliminated people abusing parking spaces, and NPC has helped eliminate repeat offenders parking in others’ spaces when they shouldn’t. What stood out about the customer support we received was that they are quick to respond with extremely reasonable problem-solving. The team is always helpful.
Adair Paxton
What made us choose the service was the good communication, and I liked the ANPR service offered. We now have far less rogue parking and more spaces for our residents to use. We had a lot of visitors and outside parties using our car park when they should not have been. NPC’s service helped us solve this. The customer support we received always has quick replies and helpful responses.
IDM Property Management
What made us choose NPC was that it was straightforward, efficient, and friendly. NPC’s service has been effective in deterring unauthorised parking. Every aspect of customer support has been great.
HomeLets
What made us choose NPC over competitors was that it was no cost to us. They ensure residents can park in their own allocated spaces, and cars parked on private property who do not live there are no longer parking there. Frequent patrols and fines issued act as a deterrent to bring control over the car park.
Oulsnams
What made us choose the service was surrounding companies using our limited spaces to park. The signs have been a marvellous deterrent in ensuring random cars don’t use our parking space. The customer support at NPC is friendly and always understanding.
Hot Knife
What made us choose the service was people parking unauthorised at my business. Since I put the signs up, I have had no issues, even when there are big events around the company. NPC’s service has solved all parking issues, and their staff are always there to help.
Bounce Sheffield
What initially made us choose the National Parking Controls service over others was that we were familiar with the company and knew the company was reportable. National Parking Controls service has enabled us to provide our clients with a more streamlined and precise parking experience. Additionally, your willingness to handle any disputes directly has saved us valuable time, National Parking Controls services have helped us with all parking disputes, our account managers Louis and Beth, have been exceptional and without them the experience wouldn't be the same. Communication is great, and they are always happy to help.
Letters Block Management
What initially made us choose the National Parking Controls service over others was the quick and easy installation, National Parking Controls service has benefited us by the development now being clear of cars that do not belong to leaseholders and waste collection services are able to enter the development with ease, previously the waste collection services were not able to enter the development due to the cars being overcrowded. Louis has been amazing with facilitating getting the site live and has had clear communication the whole time.
Principle Estate Management
What initially made us choose National Parking Control over other was the testimonials online and were recommended your services. Everything is working fine at both developments that NPC are in operation. The challenges we faced were non-residents parking on the development and long-term parking of commercial vehicles and National Parking Control has helped us solve this. What stood out about National Parking Controls customer support was the quick response time and always being happy to assist and resolve any issues.
Carrington’s Residential Management Ltd
What made us choose National Parking Controls services over others because there was no set up fees, and no cost to use the service as well as other reviews we found were positive. We have received much fewer complaints from residents about other vehicles in their parking spaces as well as non-residents using their car parks which was the problems we were facing before NPC. What stood out about the customer support and services we received was how fast the emails were answered and any issues that arise are dealt with quickly.
Martin Property Management
What made us choose National Parking Control was the ease in which I was able to contact the company and receive details of the service, what really impressed us was that the requirements and queries are always dealt with quickly and efficiently. What challenges we faced were our requirements changed a couple of times, but NPC provided flexibility and helped us deal with this. National Parking Control are always professional at the same time easily approachable, quick in responding and efficient in dealing with matters.
Kitewood Estates Ltd
