COMPANY CASE STUDY
MYA PROPERTY LETTING
In May 2024, MYA Property Limited partnered with National Parking Control to implement a structured parking enforcement strategy. By adopting a hybrid model combining regular patrols and self-ticketing, MYA ensured effective regulation across both residential and commercial properties. This approach provided flexibility, allowing property managers to address violations proactively while benefiting from professional warden support.
CHALLENGES
MYA Property Limited faced key parking enforcement issues:
- Lack of Patrols: Previous providers failed to monitor sites regularly, leading to widespread unauthorised parking.
- Tenant Complaints: Frustration grew as parking issues remained unresolved, increasing pressure on property managers.
- Diverse Needs: Residential sites needed tenant focused enforcement, while commercial sites required availability for customers and business tenants.
SOLUTIONS
NPC developed a tailored enforcement strategy that included:
- Regular Warden Patrols: Ensuring on site monitoring and deterrence of unauthorised parking.
- Self-Ticketing System: Empowering MYA to take direct action against parking violations.
- Dedicated Account Managers: Providing a direct point of contact for rapid issue resolution.
- Customised Strategies: Adapting enforcement approaches to meet residential and commercial site needs.
BENEFITS
The partnership resulted in several key improvements:
- Reduction in Complaints: Improved enforcement led to fewer tenant disputes and greater satisfaction.
- Better Site Monitoring: A structured approach ensured compliance and maintained order.
- Increased Flexibility: Customised enforcement allowed MYA to adjust policies based on their specific requirements.
- Efficient Property Management: Reduced time spent resolving parking disputes enabled managers to focus on core responsibilities.
CONCLUSION
Since May 2024, MYA Property Limited has significantly improved their parking enforcement and site management through NPC’s hybrid enforcement model. This collaboration highlights the value of a flexible, tailored approach, ensuring parking availability for authorised users while enhancing tenant and business client satisfaction. Moving forward, MYA can continue to rely on this system to maintain an organised and efficient parking environment.
Download PDF
