COMPANY CASE STUDY
SCANLANS PROPERTY MANAGEMENT
In November 2021, Scanlans Property Management LLP partnered with National Parking Control to resolve persistent parking issues. Unauthorised parking and inefficient enforcement led to frequent complaints, creating challenges for both residents and property managers. NPC provided a structured parking management solution to improve compliance, reduce disputes, and enhance overall site operations.
CHALLENGES
Scanlans faced several significant parking issues:
- Visitor Parking Misuse: Unauthorised individuals frequently occupied resident and client spaces, leading to frustration and disputes.
- Lack of Enforcement Structure: The absence of a professional system resulted in disorganisation and inefficiencies.
- Increased Administrative Burden: Property managers spent excessive time handling complaints and parking related conflicts.
SOLUTIONS
NPC implemented a comprehensive enforcement strategy, including:
- Regular Warden Patrols: Increased compliance and deterrence of unauthorised parking.
- Dedicated Support for Property Managers: Direct communication channels enabled quick resolution of parking issues.
- Custom Signage: Clearly displayed rules improved understanding and adherence to parking policies.
- Personalised Enforcement Service: A flexible combination of patrols, self-ticketing options, and adaptive strategies ensured effective enforcement.
BENEFITS
The new enforcement system led to several key improvements:
- Reduced Parking Violations: Visitors no longer misused resident and client spaces, ensuring fair allocation.
- Fewer Complaints: Structured enforcement reduced disputes, improving resident and client satisfaction.
- Improved Efficiency: Property managers could focus on core responsibilities instead of dealing with parking issues.
- Clearer Regulations: Custom signage and professional patrols ensured consistent compliance.
CONCLUSION
Since implementing NPC’s services, Scanlans Property Management LLP has significantly improved its parking operations. Structured enforcement, direct support, and clear signage have created a more organised and efficient parking environment. Moving forward, Scanlans can continue relying on NPC to uphold its parking management strategy, ensuring fair and effective use of parking spaces for residents and clients.
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