COMPANY CASE STUDY
HERTFORDSHIRE PARTNERSHIP UNIVERSITY NHS FOUNDATION TRUST
In June 2024, Hertfordshire Partnership University NHS Foundation Trust partnered with National Parking Control to address persistent parking challenges. Unauthorised parking and inefficient enforcement processes created frustration for staff and visitors. The Trust required a structured solution to improve compliance, reduce administrative burdens, and streamline enforcement operations.
CHALLENGES
Hertfordshire Partnership University faced several key parking issues:
- Unauthorised Parking: Non-compliant vehicles frequently occupied spaces, limiting availability for staff and visitors.
- Inefficient Enforcement: Staff struggled with technical difficulties in managing parking tickets and system access.
- Administrative Burden: Parking disputes consumed valuable time, diverting staff from critical site management tasks.
SOLUTIONS
NPC introduced a tailored enforcement strategy, including:
- Self-Ticketing System: Authorised personnel could issue parking charge notices in real time, ensuring immediate action against violations.
- Streamlined Management Procedures: Clear enforcement guidelines and compliance measures improved operational efficiency.
- Dedicated Support: NPC provided ongoing assistance to optimise parking control and address any challenges.
BENEFITS
The implementation of NPC’s solutions led to several key improvements:
- Reduced Parking Violations: A structured enforcement approach significantly decreased unauthorised parking incidents.
- Increased Space Availability: Staff and visitors benefited from fairer access to parking facilities.
- Improved Efficiency: Less time spent on parking disputes allowed staff to focus on core operational responsibilities.
- User Friendly System: The intuitive enforcement platform made it easier for personnel to manage parking effectively.
CONCLUSION
Since implementing NPC’s services, Hertfordshire Partnership University has enhanced parking operations, reduced inefficiencies, and improved overall site management. The combination of structured enforcement, user friendly technology, and expert support has created a fairer and more efficient parking system. Moving forward, the NHS foundation trust can rely on NPC’s expertise to maintain an organised and professional parking environment, ensuring a positive experience for staff, visitors, and authorised personnel.
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